Neuroaffirming Futures Privacy Policy

Overview

Neuroaffirming Futures, run by counsellor and trainer Abi Raymond, owns this website.

The Neuroaffirming Futures privacy policy has a few fundamental principles:

• The only information you will be asked to give is what is needed to work with you.
• Personal information processed on this website is held only as long as there is a reason to keep it.
• Full transparency on how your information is gathered on this website is the goal.
• The information you share when working with Abi either in person or remotely is not covered by this Privacy Policy. 

Below is the full Privacy Policy.

Who Neuroaffirming Futures is and What This Policy Covers

Abi Raymond runs this website. You can see more about Abi here.

This Privacy Policy applies to information that is collected about you when you fill in an enquiry form on this website or sign up to the mailing list. 

When you work with Abi, either in person or remotely, your interactions and collection of your personal data are governed by the New Zealand Association of Counsellors Code of Ethics. You can view this document here. 

The section below explains how this website collects, uses, and protects information about you, along with the choices that you have about that information.

Information Collected

Information is only collected if necessary — for example, to deliver a product you’ve purchased, to communicate with you, or to make products and service better.

This information is collected from two sources: if and when you provide information to us via an enquiry form, contact form or email, and automatically through this website. 

This is what’s collected:

Information You Provide

• Basic contact information: For example when you sign up to the mailing list.
• Payment and contact information: If you buy something, you need to provide information for processing payments and letting Neuroaffirming Futures contact you.
• Communications with us: When you communicate via enquiry or contact form, a copy of those communications is stored.

Information Collected Automatically

Some information is collected automatically:

• Log information: Like most online product or service providers, this website, or an approved third-party provider like Google Analytics, collects the normal information that web browsers, mobile devices, and servers typically make available, including the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.
• Transactional information: If you make a purchase through this website, information about the transaction, such as product details, purchase price, and the date and location of the transaction are collected.
• Location information: The approximate location of your device may be derived from your IP address. This information is collected and used to, for example, calculate how many people visit the website from specific geographic regions.
• Information from cookies & other technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Neuroaffirming Futures uses cookies that enable your browser to cache pages on our website so you have a faster, smoother browsing experience. Currently this website does not use cookies and other technologies like pixel tags to identify and track visitors. 
• Embedded content from other websites Articles and resources stored on neuroaffirmingfutures.co.nz may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you have visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How and Why Information is Used

Purposes for Using Information

Information about you is used for the purposes listed below:

• To provide Services. For example, to provide customer service, process payments and orders, and verify user information.
• To fix problems with Services. For example, by monitoring, debugging, repairing, and preventing issues.
• To communicate with you. For example, by emailing you to ask for your feedback.

Legal Bases for Collecting and Using Information

A note here for those in the European Union about the legal grounds for processing information about you under EU data protection laws, which is that use of your information is based on the grounds that:

(1) The use is necessary in order to fulfill our commitments to you under the applicable terms of service or other agreements with you or is necessary to administer your account; or

(2) The use is necessary for compliance with a legal obligation; or

(3) The use is necessary in order to protect your vital interests or those of another person; or

(4) We have a legitimate interest in using your information — for example, to provide and update our Services; to safeguard our Services; to communicate with you; to measure, gauge, and improve the effectiveness of our outreach; to monitor and prevent any problems with our Services; and to personalize your experience; or

(5) You have given us your consent — for example before we place certain cookies on your device and access and analyze them later on.

Sharing Information

How Information is Shared

Information about is shared in limited circumstances, and with appropriate safeguards on your privacy.

• Third-party vendors: Information about you may be shared with third-party vendors who need the information in order to provide their services to Neuroaffirming Futures, or to provide their services to you. This includes payment providers that process your credit and debit card information, cloud storage services, postal and email delivery services that help Neuroaffirming Futures communicate with you; and other third-party tools that help Neuroaffirming Futures manage operations.
• Legal and regulatory requirements: Information about you may be disclosed in response to a subpoena, court order, or other New Zealand governmental request, in accordance with the principles outlined in the NZAC Code of Ethics, section 6.
• To protect safety, and others: Information about you may be disclosed when Neuroaffirming Futures staff believe in good faith that disclosure is reasonably necessary to protect the safety of others, and in accordance with the principles outlined in the NZAC Code of Ethics, section 6.
• Business transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the event that Neuroaffirning Futures goes out of business or enters bankruptcy or Abi Raymond dies, user information will be kept confidential. If any of these events were to happen, this Privacy Policy would continue to apply to your information. Any party receiving your information could use your information, but only consistent with this Privacy Policy.

How Long Information is Kept

Information about you is discarded when it’s no longer needed for the purposes for which it was collected — described in the section above on How and Why Information is Used — and when it’s not legally required to keep it.

Security

While no online service is 100% secure, systems on this website are used to protect you against the unauthorized access, use, alteration, or destruction of your information. These systems are monitored for potential vulnerabilities and attacks.

Choices

You have several choices available when it comes to information about you:

• Limit access to information on your mobile device: Your mobile device operating system should provide you with the option to discontinue the ability to collect stored information or location information.
• Opt out of marketing communications: You may opt out of receiving any promotional communications from Neuroaffirming Futures. Just follow the instructions in those communications or use the contact form to get in touch. If you opt out of promotional communications, Neuroaffirming Futures may still send you other communications, like messages about an order or legal notices.
• Set your browser to reject cookies: You can usually choose to set your browser to remove or reject browser cookies before entering our website, with the drawback that certain features may not function properly without the aid of cookies.

Your Rights

If you are located in certain parts of the world, including some US states and countries that fall under the scope of the European General Data Protection Regulation (aka the “GDPR”), you may have certain rights regarding your personal information, like the right to request access to or deletion of your data.

European General Data Protection Regulation (GDPR)

If you are located in a country that falls under the scope of the GDPR, data protection laws give you certain rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

• Request access to your personal data;
• Request correction or deletion of your personal data;
• Object to the use and processing of your personal data;
• Request that Neuroaffirming Furtures llimits use and processing of your personal data; and
• Request portability of your personal data.

You also have the right to make a complaint to a government supervisory authority.

US Privacy Laws

Laws in some US states require websites to provide residents with additional information about the categories of personal information that is collected and shared, where that personal information has been collected, and how and why it’s used. 

You’ll find that information in this section (if you are a California resident, please note that this is the Notice at Collection that a website is required to provide you under California law).

In the last 12 months, the following categories of personal information were collected, depending on the Services used:

• Identifiers (like your name, contact information, and device and online identifiers);
• Commercial information (your billing information and purchase history, for example);
• Characteristics protected by law;
• Internet or other electronic network activity information (such as your usage of our website);
• Geolocation data (such as your location based on your IP address);
• Audio, electronic, visual or similar information (such as emails you might send us);
• Inferences we make (such as your gender).

You can find more information about what we collect and sources of that information in the Information Collected section above.

Personal information is collected for the business and commercial purposes described in the How and Why Information is Used section. And we share this information with the categories of third parties described in the Sharing Information section. We retain this information for the length of time described in our How Long Information is Kept section.

In some US states you have additional rights subject to any exemptions provided by your state’s respective law, including the right to:

• Request a copy of the specific pieces of information collected about you and, if you’re in California, to know the categories of personal information collected, the categories of business or commercial purpose for collecting and using it, the categories of sources from which the information came, and the categories of third parties it is shared with;
• Request deletion of personal information;
• Request correction of personal information;
• Opt out of the sale or sharing of personal information;
• Receive a copy of your information in a readily portable format; and
• Not receive discriminatory treatment for exercising your rights.

Right to Opt Out

Your personal information is never sold in the conventional sense (i.e., for money).

It may be shared as necessary with third-party service providers to provide website services to you. 

To the extent that your information is shared with certain advertising, marketing, or analytics vendors, this can be considered a “sale” or “share” in certain U.S. States, which you may have the right to opt out of.

The safest way to opt out of this information sharing is not to use the Neuroaffirning Futures website. Instead, please email abi@neuroaffirningfutures.co.nz direct for services or downloads.

Sensitive (and potentially sensitive) personal information is not collected except where it is strictly necessary to understand the needs of your or your child, and where the processing is not for the purpose of inferring characteristics about you, or for other purposes that do not require an option to limit under California law. 

Contacting Neuroaffirming Futures About These Rights

To access, correct, or delete your personal data, please contact Abi Raymond. See the How to Contact section.

When you contact Neuroaffirming Futures about one of your rights under this section, your identity will need to be verified before any data is disclosed or deleted. 

You can also designate an authorized agent to make a request on your behalf by giving written authorization. You may still need to verify your identity as well.

Appeals Process for Rights Requests Denials

In some circumstances your request to exercise one of these rights might be denied. For example, if you cannot be identified as the purchaser or submitter of data, your request to access personal information may be denied. 

As another example, if there is a legal requirement to maintain a copy of your personal information, your request to delete your personal information may be denied.

In the event that your request is denied, this will be communicated to you in writing. You may appeal this decision by responding in writing and stating that you would like to appeal. In the event that your appeal is also denied this information will be communicated to you in writing.

Controllers and Responsible Companies

Neuroaffirming Futures is the controller of your personal information. Any other company, such as WooCommerce who supply the website builder on this website, is counted as a third-party provider. Their relationship to your data is covered in the Sharing Information section.

How to Contact

If you have a question about this Privacy Policy, or you would like to contact Neuroaffirming Futures about any of the rights mentioned in the Your Rights section above, please make contact through our contact form or send an email to abi@neuroaffirmingfutures.co.nz. 

Other Things You Should Know (Keep Reading!)

Transferring Information

Because neuroaffirmingfutures.co.nz is available worldwide, the information about you that is processed when you make a purchase from the EU may be used, stored, and/or accessed by individuals operating outside the European Economic Area (EEA) who are part of Neuroaffirming Futures’ third-party data processors. This is required for the purposes listed in the How and Why Information is Used section above.

When providing information about you to entities outside the EEA, Neuroaffirming Futures takes appropriate measures to ensure that the recipient protects your personal information adequately in accordance with this Privacy Policy as required by applicable law. These measures include entering into European Commission approved standard contractual arrangements with entities based in countries outside the EEA.

You can ask for more information about the steps taken to protect your personal information when transferring it from the EU.

Analytics Services Provided by Others

Other parties may provide analytics services by analysing neuroaffirmingfutures.co.nz website traffic. These analytics providers may also set tracking technologies (like cookies) to collect information about your use of the website and across other websites and online services. These technologies allow these third parties to recognize your device to compile information about you or others who use your device. This information allows Neuroaffirming Futures to, among other things, analyze and track website usage. 

Please note this Privacy Policy only covers the collection of information by neuroaffirmingfutures.co.nz and does not cover the collection of information by any third-party advertisers or analytics providers.